Dear Darcey

For all items available to buy in our 'SHOP' tab please allow 10-12 working days for delivery.

Dear Darcey endeavours to keep to expected delivery times. Should we be unable to deliver within the set date, we will naturally inform you the customer.

Orders where delivery cannot be completed, where a delivery has been attempted 3 times by the carrier, will be returned to us. As the carriage has been attempted the carriage cost (delivery & return) as well as handling charges may be charged to you.

Upon the arrival of your delivery, please examine your order for transportation damages. Damaged packaging may indicate that the product is also damaged. In this case, please contact us at lynseywoodward@outlook.com within 3 days, providing your order number, and if possible, photos showing the damage. We will immediately start working to resolve your issue and keep you informed. 

All items are made to order but we do understand that on some occasions the item is not right for you. We accept returns within 10 days of receipt and items must be sent back to us in a perfect condition, at your own expense. 

For all quoted curtains and blind projects a completion time frame will be confirmed and agreed at the time of order.